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FAQs

What Makes NeoTarvos Unique?

At NeoTarvos, we redefine candle-making by blending art, fragrance, and customization. Our philosophy is to let our customers personalize their candles, making each purchase a unique experience. By being part of the creative process, you inspire us to push boundaries, innovate, and create designs that truly connect with you. Our commitment to high-quality craftsmanship, aesthetic appeal, and affordability sets us apart, making us the preferred choice for candle lovers.

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Can Our Candle Vessels Be Reused?

Yes! Our glass candle containers can be repurposed for multiple uses. Check out our "How to Reuse Our Candle Jars" guide in the About section to learn more. Our tin canisters can also be reused for candle refills or other purposes.

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Why Does the Wax Pull Away from the Glass?

This is a natural occurrence in container candles and does not affect the quality or burn of the candle. The minor shrinkage happens as wax cools due to temperature differences and natural imperfections in glass surfaces. This does not impact the performance of your candle.

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How Can I Smell the Scent of an Open Candle?

To test the fragrance, gently rub the surface of the candle to release the scent before smelling.

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Are NeoTarvos Candles Eco-Friendly?

We are committed to sustainability! Our candles come in reusable glass jars, and our packaging is made from eco-friendly materials like paper and cloth. We also use 100% pure and natural essential oils to ensure a clean, safe, and refreshing experience.

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Can I Personalize My Candle?

Absolutely! We offer full customization, including personalized scents, colors, labels, and packaging options. Whether it's a gift or a special order, we create candles that match your vision. Contact us to learn more!

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Do You Accept Bulk Orders?

Yes! We accept bulk orders with no minimum quantity. Get in touch with us for more details. [Click here to contact us]

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